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FAQ

FAQ

What Shipping Are Available?

We offer the following shipping options:

  1. Standard Shipping: Delivery typically takes 4-5 working days.
  2. Expedited Shipping: Delivery within 2-3 working days (additional fees may apply).

Please select the shipping option that best meets your needs. If you have specific delivery requirements or questions, feel free to contact us for assistance.

How Long Will Get It Take To Get My Package?

Based on our shipping policies, your package should reach you within 4-5 working days from the date it was shipped. Delivery times may vary depending on your location and any unforeseen delays in transit. If you have any concerns or need further assistance tracking your package, please let us know!

How Do I Take My Order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.

How Do I Place An Order?

To place an order on our online shop, simply follow these easy steps:

  • Browse Our Products
  • Add Items to Your Cart
  • Review Your Cart
  • Proceed to Checkout
  • Enter Payment Information
  • Review and Confirm Your Order
  • Place Your Order

How Schould I Contact If I Have Any Queries?

If you have any questions or need assistance, we’re here to help! Here are the ways you can reach out to our customer support team:

  • Email: You can send us an email at [thezone9mall@gmail.com]. Our support team strives to respond to all inquiries within Few hours during our business hours.
  • Contact Form: Fill out the contact form on our website by navigating to the “Contact Us” page. Simply enter your name, email address, subject, and message, and we’ll get back to you as soon as possible.
  • Phone: You can also give us a call at [03214614387] to speak directly with a member of our support team. If you reach us outside of business hours, please leave a detailed message, and we’ll return your call promptly.
  • Social Media: Connect with us on [Facebook/Twitter/Instagram] for updates, promotions, and customer support. You can send us a direct message or leave a comment, and we’ll get back to you as soon as possible.